Features

Powerful features. Simple to use.

Everything you need to turn a WhatsApp number into a 24/7 sales and service engine — nothing you don't.

Team Inbox

One inbox. Every conversation. Zero chaos.

ChatBatt unifies WhatsApp into a true team workspace.

Shared inbox for unlimited agents
Auto-assign by skill, location, or load
Conversation labels & quick replies
Internal notes invisible to the customer

Sara · New bookingHi! I'd like to book a haircut for Saturday at 2pm

Open

Ahmed · ReturningIs my order #2148 on the way?

Sales

Fatima · LeadDo you have queen-size mattresses in stock?

Hot

Automation Flows

Build automation a 10-year-old could ship.

ChatBatt is a no-code visual builder for WhatsApp logic.

Drag-and-drop nodes — no engineer needed
Trigger on keyword, time, or behavior
Branching conditions and delay nodes
A/B test variants on real conversations

Trigger: keyword "book"

Send: "Pick a date"

Wait for reply (24h)

Create booking → notify staff

WhatsApp Flows

Interactive screens that live inside the chat.

ChatBatt powers WhatsApp Flows for forms, surveys, and signups.

Native WhatsApp Flow screens
Multi-step forms with validation
Conditional fields based on prior answers
Submit straight to your CRM or sheet

Full name

Fatima Al-Rashid

Service

Hair colour · 90 min

Preferred time

Sat · 2:30 PM

Confirm booking

Booking Engine

Customers book themselves. You sleep at night.

ChatBatt accepts and confirms appointments through chat.

Real-time calendar sync (Google, Outlook)
Smart slot suggestions by service & staff
Automatic reminder + reschedule flow
Pay-to-confirm deposits supported

June 2026

10:00 11:30 14:30 16:00 17:30

Order Management

Run a real storefront — inside WhatsApp.

ChatBatt manages catalog, cart, and order status from the chat.

Product catalog with photos and variants
Cart and checkout entirely in WhatsApp
Order status updates pushed to the customer
Stripe and local payment integrations

Premium Tea Set
Qty 1

$32

Honey Jar 500g
Qty 2

$16

Total$48

Analytics

Decisions, not dashboards.

ChatBatt surfaces the few numbers that actually move revenue.

Open and reply rates per template
Agent response time and CSAT
Funnel from first message to booking or order
Export to CSV or pipe into BigQuery

Conversations this week

1,284

▲ 28% vs last week

07 Comparison

With ChatBatt vs. without.

The cost of doing nothing is paid in every missed message.

Capability	Without ChatBatt	With ChatBatt
Response Time	Hours, sometimes days	Under 60 seconds, 24/7
Team Coordination	Forwarded chats, lost context	Shared inbox, internal notes
Lead Capture	Missed messages = lost revenue	Auto-greet + auto-assign
Booking Management	Phone tag and double-bookings	Self-serve calendar in chat
Reporting	No visibility, gut feel	Live dashboards, CSV export